Privacy Policy

ASAP Results LLC

ASAP Results (“ASAP Results”, “we”, “us”, “our”) is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://asap-results.com, use our services, access our patient portal, or receive communications from us.

1. Information We Collect

We collect information necessary to provide healthcare-related services and operate our systems.

Personal Information

  • Full name
  • Email address
  • Mobile phone number
  • Date of birth
  • Address
  • Account login credentials
  • Appointment and service-related information
  • Billing and payment information, where applicable

Technical Information

  • IP address
  • Device and browser information
  • Website and portal usage data
  • Cookies and similar technologies

Communication Preferences

  • Email notification consent
  • SMS notification consent

2. How We Use Your Information

We use collected information to:

  • Provide laboratory and diagnostic services
  • Create and manage secure patient portal access
  • Deliver test results and documents through authenticated systems
  • Send email notifications related to account activity, appointments, and report availability
  • Send SMS notifications solely to inform you that information is available in your secure portal
  • Respond to inquiries and provide customer support
  • Maintain system security and prevent unauthorized access
  • Comply with applicable healthcare, privacy, and regulatory requirements

Protected Health Information Notice:
ASAP Results does not transmit protected health information through SMS or unsecured email. All sensitive medical information is accessed only through secure, authenticated systems.

3. HIPAA and Healthcare Privacy Safeguards

ASAP Results implements administrative, technical, and physical safeguards designed to protect personal and health-related information in accordance with applicable healthcare privacy laws. Access to health information is limited to authorized personnel and secured systems.

By providing your email address and/or mobile phone number and opting in:

  • You consent to receive transactional email communications related to your account, appointments, and portal activity
  • You consent to receive SMS notifications alerting you that reports or messages are available in your secure portal
  • Message frequency may vary
  • Message and data rates may apply

You may withdraw consent at any time:

  • SMS: Reply STOP to opt out
  • Email: Use unsubscribe links or contact support

SMS consent is not a condition of receiving services.

5. Sharing and Disclosure of Information

We may disclose information:

  • To service providers who support secure hosting, communications, and system operations
  • To healthcare partners involved in delivering services
  • When required by law, regulation, or legal process

We do not sell personal or health-related information.

6. Data Security

We use safeguards such as access controls, encryption where appropriate, monitoring, and internal policies to protect information. No system can be guaranteed to be completely secure, and users are responsible for protecting their login credentials.

7. Your Rights

You have the right to:

  • Access your personal information
  • Request corrections or updates
  • Request deletion of your account, subject to legal retention requirements
  • Withdraw consent for communications

Requests may be submitted to:
Email: support@asap-results.com

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Policy Updates

This Privacy Policy may be updated periodically. Updates will be posted with a revised effective date.

10. Contact Information

For questions regarding this Privacy Policy:
ASAP Results LLC
Email: support@asap-results.com

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